CUSTOMER SUPPORT SERVICES| Empathetic, Efficient & Always On Point

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Do your clients or customers need quick, friendly, and professional assistance that reflects well on your brand?
I offer remote customer support services that help you build trust, retain clients, and keep your operations running smoothly. With previous experience in telesales, operations, and front desk roles, I know how to communicate clearly, listen actively, and resolve issues effectively.
Let me be the voice (or message) behind your business that clients love to interact with.

Tools I work with include.
Email platforms like Gmail and Outlook
Chat systems like Zendesk and LiveChat
HubSpot
WhatsApp Business & Meta platforms
Google Workspace & Microsoft Office

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Frequently asked questions

What channels do you support (email, chat, social media)?

I can provide support via email, live chat, WhatsApp, Facebook Messenger, and Instagram DMs, depending on the service tier selected.

I follow a calm, empathetic, and solutions-based approach. I escalate issues when necessary and aim for clear, timely resolution.

Yes, I’m comfortable using CRMs (like HubSpot or Zoho), helpdesk tools (like Zendesk or Freshdesk), and eCommerce platforms (like Shopify, Etsy, etc.).

Yes. While I’m based in GMT, I can adjust my availability to suit your business hours, especially under Premium support.

Currently, I offer services in English. However, I can use translation tools for basic responses in other languages, if required.